Stargaze Studio Terms of Service

Effective date: 14 September 2026

Stargaze Studio is an AI-assisted post-production and distribution workspace for creator-led video businesses, available at https://studio.stargaze.com/ (hereinafter referred to as the "Platform" or "Stargaze Studio").

The Platform enables a user of the Platform (hereinafter referred to as the "User") to upload audiovisual and related materials, use software and AI-assisted tools to prepare clips, captions, descriptions, articles, thumbnails, metadata and other derivative outputs, review and edit those outputs, and publish or schedule approved content to supported services connected by the User.

The User retains control over what is submitted for processing and what is published. Stargaze Studio sends content to TikTok or another connected third-party service only after the User initiates, approves or schedules the relevant publishing action through the Platform.

The particular functionalities, output formats and connected services available to a User may depend on the User's plan, location, account settings and the availability or rules of third-party services.

Tivio Studio a.s., Company ID No. 193 03 742, with its registered office at Pobřežní 667/78, Karlín, 186 00 Prague 8, Czech Republic, operates Stargaze Studio at https://studio.stargaze.com/ and is the provider of the Platform (hereinafter referred to as the "Operator").

Identification of the Operator:

1. Tivio Studio a.s
2. Company ID No.: 193 03 742
3. VAT ID No.: CZ19303742
4. VAT payer
5. registered in the Commercial Register maintained by the Municipal Court in Prague under file No. B 28131
6. contact email: hello@tivio.studio
7. support and complaints email: support@tivio.studio
8. registered office and place of business: Pobřežní 667/78, Karlín, 186 00 Prague 8, Czech Republic

A User may be a natural person or a legal entity. If a natural person is under eighteen (18) years of age, the User must have the consent of their legal representative where required by the laws of the country of their residence. The User must also satisfy the minimum-age and eligibility requirements of every Connected Service used through the Platform and must not use the Platform if the User is legally unable to enter into the Contract.

If a User creates or uses an Account on behalf of a legal entity, team, client or other person, the User confirms that they are authorized to bind that person to these Terms of Service and to manage the content and connected services concerned.

The User creates an account using the functionalities of the Platform (hereinafter referred to as the "Account"). By creating an Account, accepting these Terms of Service or using the Platform, a contract is concluded between the User and the Operator for access to and use of Stargaze Studio subject to these Terms of Service (hereinafter referred to as the "Contract").

The User must provide accurate and current information, keep login credentials confidential and prevent unauthorized access to the Account. The User is responsible for activity carried out through the Account, except to the extent that such activity results from circumstances attributable to the Operator.

The User shall notify the Operator without undue delay at support@tivio.studio if the User knows or reasonably suspects that the Account or a connected service has been accessed or used without authorization.

A consumer contract is concluded where the User is a natural person and enters into the Contract outside the scope of their business activities or outside the independent exercise of their profession (hereinafter referred to as the "Consumer").

Where the User is not a Consumer, provisions of consumer law that apply exclusively to consumers shall not apply to the Contract.

Nothing in these Terms of Service excludes or restricts rights granted to Consumers under applicable laws that cannot be excluded or restricted by agreement. If the laws of the country in which a Consumer habitually resides provide a higher mandatory level of consumer protection than Czech law, the Consumer retains that protection.

Where a right of withdrawal applies to a paid service, the Operator shall provide the Consumer with the information and instructions required by applicable law before the order is completed. If the Consumer expressly requests that performance begin before the expiry of a withdrawal period, the consequences of that request shall be governed by applicable law and the information provided during the order process.

For the purposes of these Terms of Service:

1. "User Content" means video, audio, images, text, instructions, brand materials, metadata and other materials submitted to or made available through the Platform by or on behalf of the User
2. "Outputs" means clips, captions, transcripts, descriptions, articles, thumbnails, metadata, translations, reformatted media and other materials prepared or generated through the Platform using User Content or the User's instructions; and
3. "Content" means User Content and Outputs collectively

The User retains all rights in User Content that the User holds before submitting it to the Platform. Subject to third-party rights and applicable law, the User may use Outputs created for the User through the Platform.

The User grants the Operator a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, format, modify and otherwise process User Content and Outputs only to the extent reasonably necessary to operate, secure, maintain and support the Platform, create requested Outputs and carry out publishing or scheduling instructions. This licence may be sublicensed only to processors and service providers used to provide those functions and to connected services selected by the User.

The licence granted under the preceding paragraph ends when the relevant Content is deleted or the Account is closed, except to the extent that temporary backup retention, completion of an instruction already given, security, dispute resolution or compliance with applicable law requires continued storage or processing.

The User represents and warrants that the User has all rights, licences, permissions and lawful bases necessary to submit and process User Content, to instruct the creation of Outputs and to publish Content to each selected destination. This includes copyright, neighbouring rights, trademark rights, image and personality rights, music rights and any necessary consents concerning personal data.

AI-assisted Outputs may contain mistakes, omissions, unsuitable material or elements similar to content produced for other users. The User must review each Output for accuracy, quality, lawfulness, third-party rights and compliance with the rules of the intended destination before approving or publishing it. The User remains responsible for the final Content and the decision to publish it.

The User shall use Stargaze Studio only for lawful purposes and in accordance with these Terms of Service.

The User shall not use the Platform to:

1. upload, create, process, publish or distribute Content that is unlawful, fraudulent, defamatory, obscene, threatening, hateful, discriminatory, exploitative or harmful
2. infringe copyright, trademark, privacy, personality, confidentiality or other rights of any person
3. process or publish personal data without an appropriate lawful basis or required notice or consent
4. upload or distribute malware, malicious code or material intended to interfere with the Platform, a connected service or another person's systems
5. gain or attempt to gain unauthorized access to an Account, system, network or connected service
6. circumvent technical restrictions, access controls, usage limits or security measures
7. scrape, copy, reverse engineer, resell or exploit the Platform except as permitted by applicable law or expressly authorized by the Operator
8. impersonate another person, misrepresent affiliation or use a connected account without authority
9. send spam, engage in deceptive engagement practices or perform unlawful or unauthorized automated publishing; or
10. use the Platform in a manner that violates the terms, policies, community rules or technical requirements of a connected service

The Operator may investigate suspected violations, restrict the processing or publication of affected Content, remove Content from the Platform, suspend functionality or suspend or terminate an Account where reasonably necessary to enforce these Terms of Service, comply with law, protect users or third parties, or secure the Platform.

Where appropriate and legally permitted, the Operator shall inform the User of the reason for a restriction, removal, suspension or termination and provide a reasonable opportunity to respond or remedy the issue.

A User may connect an account held with a supported third-party service, including TikTok, YouTube, Instagram, Facebook and other supported publishing destinations (hereinafter referred to as a "Connected Service").

A connection is established through the authorization process of the relevant Connected Service and is limited to the permissions presented to and authorized by the User. The User authorizes the Operator to communicate with the Connected Service and process the information necessary to provide the functions selected by the User.

Before Content is sent to a Connected Service, the User is given an opportunity to review the Content and the available destination settings. The User must initiate, approve or schedule the upload or publication. The Operator does not publish Content to a Connected Service without the User's instruction.

Scheduled publication constitutes the User's instruction to publish the selected Content at the selected time. The User is responsible for reviewing the Content and destination settings before creating the schedule and for cancelling or changing the schedule in time if publication is no longer desired.

Connected Services are operated by independent third parties. The User's access to and use of a Connected Service is governed by that service's terms, policies, permissions and technical limits. The Operator does not control and is not responsible for changes, outages, processing delays, removals, restrictions or other actions of a Connected Service.

The User may disconnect a Connected Service through the available Platform settings or revoke Stargaze Studio's access through that service. Disconnection prevents future actions through the disconnected account but does not remove Content already uploaded or published to that service.

Stargaze Studio allows Users to connect their own TikTok account and, depending on the functions and permissions approved by TikTok and authorized by the User, upload Content as a draft or publish User-approved Content to the connected TikTok account.

When the User uses the TikTok publishing functionality, Stargaze Studio shall, to the extent required by TikTok and supported by the connected account:

1. identify the TikTok account selected by the User
2. display a preview of the Content to be submitted
3. allow the User to review and edit the available title, caption, hashtags and other editable post information
4. present the privacy, interaction and commercial-content options made available for that account by TikTok
5. present applicable TikTok notices and policy confirmations; and
6. require the User's express instruction before Content is transmitted to TikTok

The User is responsible for ensuring that Content sent to TikTok is original to the User or that the User has all rights and permissions necessary to use and publish it. The User shall not use Stargaze Studio to copy arbitrary third-party content from another service to TikTok.

The User must comply with the TikTok Terms of Service (https://www.tiktok.com/legal/page/global/terms-of-service/en), TikTok Community Guidelines (https://www.tiktok.com/community-guidelines/en?lang=en), intellectual-property rules and, where applicable, TikTok's Music Usage Confirmation (https://www.tiktok.com/legal/page/global/music-usage-confirmation/en), Branded Content Policy (https://www.tiktok.com/legal/bc-policy?lang=en) and commercial-content requirements. The User is responsible for selecting accurate privacy, interaction and commercial-content settings and for making all disclosures required by law or TikTok policy.

TikTok may impose account, posting, privacy, format, duration, rate or other limits. Content posted through an unaudited application may be restricted by TikTok to private visibility. Processing by TikTok may take time, and successful transmission by Stargaze Studio does not guarantee that TikTok will publish, retain or make the Content visible.

TikTok is a Connected Service operated by a third party. Stargaze Studio is not sponsored or endorsed by TikTok, and TikTok is not responsible for Stargaze Studio.

The Account is created for an indefinite period unless otherwise stated during registration or purchase.

The User may terminate the Contract at any time by closing the Account through the available Platform functionality or by sending a request from the email address associated with the Account to support@tivio.studio.

The Operator may suspend or terminate the Account if the User materially or repeatedly breaches these Terms of Service, fails to pay an amount when due, creates a security risk, exposes the Operator or another person to legal liability, or if suspension or termination is required by law or a Connected Service. Where reasonably possible, the Operator shall give the User notice and an opportunity to remedy the breach before termination.

Following termination, the User's right to use the Platform ends. The Operator shall delete or anonymize personal data and Content in accordance with the Privacy Policy, subject to applicable retention duties, legitimate dispute or security needs and reasonable backup cycles.

Termination of the Account does not automatically delete Content already published to a Connected Service. The User must manage or delete such Content through the relevant Connected Service.

Provisions concerning intellectual property, responsibility for Content, liability, disputes and any other provisions that by their nature should survive termination shall continue to apply.

The Operator may offer free access, paid subscriptions, usage-based services or other plans. The functions, limits, price, billing period and applicable taxes for a paid service shall be displayed to the User before the User completes the order and shall form part of the Contract.

Unless otherwise stated during the order process, prices shown to Consumers include value added tax where required by law. The User is responsible for providing complete and accurate billing information.

If a subscription renews automatically, the renewal period, price, payment interval and cancellation method shall be disclosed before purchase. The User may cancel future renewals using the available Account functionality or by contacting support@tivio.studio. Cancellation does not affect fees already due or a Consumer's mandatory rights.

Payments may be processed by an external payment provider. The User's use of a payment method may also be subject to the payment provider's terms. The Operator does not receive or store complete payment-card details where those details are processed directly by the payment provider.

The Operator may change prices or introduce charges for future periods after giving the notice required by applicable law and the applicable plan. A price change does not affect a period already paid for unless the User expressly agrees otherwise.

The Platform, including its software, design, interfaces, databases, documentation, trademarks, trade names and other elements supplied by the Operator, is protected by copyright and other intellectual-property rights belonging to the Operator or its licensors.

For the duration of the Contract, the Operator grants the User a limited, non-exclusive, non-transferable and revocable right to access and use the Platform for the User's own lawful purposes in accordance with these Terms of Service and the User's plan.

No right, title or interest in the Platform is transferred to the User except for the limited right of use expressly stated above. The User shall not remove or obscure proprietary notices or use the Operator's name, trademarks or branding without authorization.

If the User voluntarily provides feedback, suggestions or ideas concerning the Platform, the Operator may use them without restriction or payment, provided that doing so does not disclose the User's confidential information or personal data contrary to applicable law.

The Operator processes personal data in connection with the Account, use of the Platform and Connected Services as described in the Stargaze Studio Privacy Policy (https://studio.stargaze.com/privacy).

The User shall review the Privacy Policy before creating an Account or connecting a third-party service. The User may disconnect a Connected Service at any time through the available Platform settings or revoke authorization through the relevant third party.

If the User submits personal data concerning another person, the User is responsible for ensuring that the processing is lawful and that all required information, notices and permissions have been provided.

If the nature of the User's use of the Platform makes the Operator a processor of personal data on behalf of the User within the meaning of applicable data-protection law, the parties shall enter into a data-processing agreement where required.

The Operator shall provide the Platform with reasonable professional care. The Operator does not guarantee uninterrupted or error-free operation, permanent availability of a particular function or Connected Service, or that every Output will be suitable for the User's intended purpose.

The Operator may maintain, update or change the Platform to improve functionality, security, legal compliance or compatibility with Connected Services. Changes to a Connected Service or its application programming interfaces may require the Operator to modify, restrict or discontinue related functionality without control over the timing of that third party's change.

Where a change materially and adversely affects a paid service, the Operator shall provide notice and any remedy required by applicable law. The Operator may make urgent changes without advance notice where reasonably necessary for security, legal compliance or the prevention of harm.

The User, a rights holder or another person may notify the Operator of allegedly illegal or rights-infringing Content, a security issue or a breach of these Terms of Service by sending a notice to support@tivio.studio.

A notice concerning Content should contain:

1. identification and contact details of the person making the notice
2. the precise location of the Content, including the relevant URL or project information where available
3. a sufficiently detailed explanation of why the Content is believed to be illegal, infringing or contrary to these Terms of Service; and
4. where relevant, evidence that the person making the notice is the rights holder or is authorized to act on the rights holder's behalf

The Operator shall confirm receipt and assess the notice without undue delay. The Operator may request additional information where reasonably necessary and shall inform the notifying person of the outcome where required by applicable law.

If the Platform is defective, the User shall notify the Operator without undue delay and describe the defect, affected functionality and relevant circumstances as precisely as possible. The Operator shall investigate and, where required, restore functionality, provide a workaround, repeat performance, reduce the price or provide another remedy available under the Contract or applicable law.

Consumer complaints shall be handled without undue delay and no later than thirty (30) days after submission unless the Consumer and the Operator agree on a longer period or applicable law provides otherwise.

The User acknowledges that Outputs require review and that publishing depends on the User's instructions and on Connected Services outside the Operator's control. To the extent permitted by applicable law, the Operator is not liable for a User's decision to use or publish Content without adequate review, for a User's lack of rights or permissions, or for a Connected Service's rejection, restriction, removal, delay, outage or account action.

The Operator is liable for damage caused by a breach of its obligations to the extent required by applicable law. To the maximum extent permitted by law, the Operator shall not be liable to a User who is not a Consumer for indirect or consequential damage or loss of profit, revenue, business opportunity, goodwill or data.

To the maximum extent permitted by applicable law, the Operator's aggregate liability to a User who is not a Consumer arising out of or in connection with the Contract shall be limited to the greater of: (a) CZK 10,000; or (b) the fees paid by that User to the Operator for the Platform during the twelve (12) months preceding the event giving rise to liability.

The limitations in this Article do not apply where liability cannot lawfully be excluded or limited, including liability for intentional misconduct, gross negligence, injury to natural rights or mandatory consumer rights.

Neither party shall be liable for failure or delay caused by an extraordinary, unforeseeable and insurmountable obstacle arising independently of that party's will, for as long as the obstacle prevents performance. This does not affect obligations that cannot be excused under applicable law.

A User who is not a Consumer shall indemnify the Operator against reasonable third-party claims, losses, damages and costs arising from that User's unlawful Content, infringement of third-party rights, lack of authorization to act for another person, misuse of a Connected Service or material breach of these Terms of Service, except to the extent caused by the Operator.

The Operator shall notify the User of such a claim without undue delay and allow the User reasonable participation in the defence or settlement, provided that the Operator may take steps necessary to protect its rights, users and services.

These Terms of Service and the Contract shall be governed by the laws of the Czech Republic, excluding its conflict-of-law rules. A Consumer retains any mandatory protection provided by the law of the country in which the Consumer habitually resides.

The parties shall first attempt to resolve disputes amicably. The User may submit a complaint to support@tivio.studio.

All disputes involving a User who is not a Consumer that arise out of or in connection with these Terms of Service or the Contract shall be finally resolved by the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic in accordance with its Rules by one arbitrator appointed by the President of the Arbitration Court.

The arbitration provision does not apply to Consumers. A Consumer may bring a claim before the courts having jurisdiction under applicable law.

If a consumer dispute cannot be resolved directly, the Consumer may apply for out-of-court resolution to the Czech Trade Inspection Authority. Current information and the electronic submission form are available at https://coi.gov.cz/en/information-about-adr/ (https://coi.gov.cz/en/information-about-adr/). A Consumer must generally initiate the procedure within one year after first asserting the relevant claim with the Operator, subject to applicable law.

The Operator may send notices concerning the Account, the Contract, security, Connected Services or changes to these Terms of Service to the email address associated with the Account or display them within the Platform.

The User is responsible for keeping the Account email address current. A notice sent electronically shall be deemed delivered when it is sent or displayed, unless the Operator receives information showing that delivery failed.

Legal notices to the Operator may be sent to support@tivio.studio or to the Operator's registered office stated in Article II.

These Terms of Service are effective as of 14 September 2026.

The Operator may amend these Terms of Service where reasonably necessary because of changes to the Platform, Connected Services, business operations, security, applicable law or regulatory requirements.

The updated version shall be published at https://studio.stargaze.com/en/terms-and-conditions. Where required by applicable law or where a change materially affects an existing User, the Operator shall notify that User in advance at the email address associated with the Account or through the Platform.

Unless a shorter period is required by law or an urgent security or legal reason, a material change affecting an existing continuing Contract shall be notified at least two months before it becomes effective. If the User does not agree with the change, the User may terminate the Contract before the change takes effect.

Continued use of the Platform after the effective date of a validly notified change constitutes acceptance of the updated Terms of Service to the extent permitted by applicable law.

These Terms of Service, the applicable order or plan information and any additional terms expressly accepted by the User constitute the agreement between the User and the Operator concerning the Platform. The Privacy Policy describes the processing of personal data and does not limit rights granted under applicable data-protection law.

If a provision of these Terms of Service is found invalid or unenforceable, the remaining provisions shall remain in effect. The invalid or unenforceable provision shall be replaced, to the extent permitted by law, by a valid provision that most closely reflects its purpose.

The Operator's failure to enforce a provision in one instance does not waive the right to enforce that provision later.

The User may not transfer the Contract or the Account without the Operator's prior written consent. The Operator may transfer the Contract as part of a merger, reorganization, sale of the Platform or transfer of the relevant business, provided that the transfer does not reduce a Consumer's mandatory rights.

The headings in these Terms of Service are for convenience and do not affect interpretation.